Samsung Dryer Troubleshooting & Repair

WARNING! Risk of Electric Shock

Before attempting to work on a dryer or any other appliance, it is crucial to prioritize your safety. Always unplug the dryer from the electrical outlet before beginning any maintenance or repair work. This will help prevent the risk of electric shock, injury, or damage to the appliance. Remember, safety should always come first when dealing with electrical appliances, and if you are unsure about performing any repairs yourself, it is best to consult with a professional technician.

Problem 1: Samsung Dryer Not Heating

Signs of a burnt-out heating element

Samsung dryer not drying your clothes? One of the most common Samsung dryer problems is that the heating element burns out. This issue typically occurs every 3-5 years. The heating element is responsible for producing heat, which is essential for drying your clothes. If the heating element is burnt out, your dryer will not properly dry your clothes.

How to test the heating element with a multimeter

To determine whether your heating element is burnt out, you’ll need a multimeter. First, remove the heating element from the dryer and visually inspect it for any damaged or grounded coils. If you notice any damage, this is a clear sign that the heating element is burnt out.

To perform a continuity test, connect the multimeter to the heating element. A reading of around 10 Ohms of resistance indicates that the heating element is in good condition. If the reading does not change at all, the heating element is burnt out.

Replacing the heating element

If the heating element is burnt out, you’ll need to replace it. Purchase a new heating element and install it in place of the burnt-out one. After replacing the heating element, your dryer should function properly once again.

Remember, if you need assistance or have concerns about any dryer issue, you can call (304) 807-9057 or schedule a diagnostic on our website.

Problem 2: Thermal Fuse Burnt Out

Dangers of a burnt-out thermal fuse

Another common problem associated with Samsung dryers is the thermal fuse being burnt out. This issue is particularly dangerous because the thermal fuse is responsible for detecting the temperature and preventing fires. It is crucial to fix a burnt-out thermal fuse as soon as you identify the problem.

Detecting if the thermal fuse is burnt out

The easiest way to determine if a thermal fuse is burnt out is if the dryer does not get hot at all. Many modern models will not produce heat when the thermal fuse is broken. To check whether the thermal fuse is burnt out, follow these steps:

Unplug the dryer: Always unplug your dryer before troubleshooting and working with the internal parts.
Find the fuse: Consult your user’s manual or look online to locate the fuse.
Remove the access panel: Use a screwdriver to unscrew the screws and disconnect the wires from the fuse.
Test the fuse: Use a multimeter to test the fuse for continuity.

Testing and replacing the thermal fuse

If the multimeter test reveals that the fuse is blown, you’ll need to replace it. Purchase a new fuse that matches the existing one. Unplug the dryer, install the new fuse, and reconnect the wires.

If the multimeter test shows that the fuse is not blown, contact a professional to diagnose and fix the problem. They may offer a discount on the final price since you have already ruled out a blown fuse.

For assistance with any Samsung dryer issues, call (304) 807-9057 or schedule a diagnostic on our website.

Problem 3: Samsung Dryer Making A Loud Noise

Identifying a grinding noise

Drum rollers making a rumbling or screeching noise is a common problem, not only in Samsung dryers but also in other brands. This issue is easy to detect as it creates a loud rumbling or screeching noise that is difficult to ignore. Sometimes it can sound like there is a pair of shoes banging around in the dryer. The noise is usually caused by damaged or worn drum rollers, which prevents the drum from tumbling smoothly.

Inspecting and replacing damaged or worn drum rollers

To inspect the drum rollers for wear or damage, you’ll need to disassemble your dryer. This process involves removing the top panel, the front panel, the bulkhead, and the drum. Once these parts are removed, you’ll have free access to the rollers.

Inspect the rollers to see if any are damaged or worn. If you find that one or more of the drum rollers are in poor condition, you’ll need to replace them with new ones. It’s a good idea to replace all the rollers, even if only one is damaged, to prevent future issues with grinding noises.

To get help with your Samsung dryer problems, call (304) 807-9057 or schedule a diagnostic on our website.

Problem 4: Samsung Dryer Won’t Spin

Signs of idler pulley roller failure

Samsung dryer not spinning or possibly making a screeching noise? A common problem specific to Samsung dryers is the failure of the idler pulley roller. The idler pulley’s function is to keep the dryer belt under tension as it wraps around the dryer’s drum. When the idler pulley roller fails, you may notice a squeaking noise or the dryer may not start at all.

Inspecting and lubricating the pulley bearing

To fix this issue, first, unplug the dryer. Then, remove the top and any necessary screws to access the interior. Remove the front panel, allowing the dryer drum to slump forward. Inspect the pulley located beneath the drum and check the spring mechanism.

Also, examine the pulley bearing. If it doesn’t turn freely, try lubricating it to see if this resolves the problem.

Replacing the idler pulley roller

If lubricating the pulley bearing doesn’t fix the issue, you’ll need to replace the idler pulley roller. Remove the axle with pliers and replace the pulley wheel. Then, put the axle back into place.

If you need assistance with your Samsung dryer problems, don’t hesitate to call (304) 807-9057 or schedule a diagnostic on our website.

Problem 5: Samsung Dryer Won’t Stop Spinning

Identifying a stuck motor relay

Samsung dryer not stopping after completing a cycle? The last common problem associated with Samsung dryers is the Control Board motor relay getting stuck in the ON position. This issue is noticeable when the dryer continues to spin even after the drying cycle is finished. The only way to stop the dryer from spinning in this situation is by opening the door or unplugging the appliance altogether. With the dryer unplugged, you can tap on the stuck relay with a screwdriver to “unstuck” it. While it may continue to work correctly for some time, it normally becomes stuck again after some use.

Replacing the main control board

To fix this problem, you’ll need a new main control board. Start by unplugging the appliance and disconnecting the top from the main cabinet. You may need to unscrew some screws to do this. Once you’ve removed the top, you’ll see the main control board.

Carefully remove the main control board by disconnecting the wires and removing them from the retaining tabs. Then, pull off the defective control board and place the new control board in its place. Reconnect the wires and reassemble the top of the dryer.

If you need help with any Samsung dryer issues, don’t hesitate to call (304) 807-9057 or schedule a diagnostic on our website. Our team of professionals is here to assist you with any dryer problems you may encounter.

Regular maintenance and troubleshooting

Regular maintenance and troubleshooting can help prevent many of these common dryer problems. Familiarize yourself with your dryer’s components and keep an eye out for any unusual sounds or behaviors. By being proactive and addressing issues as they arise, you can extend the life of your dryer and ensure it operates efficiently.

If you need assistance with any Samsung dryer problems, don’t hesitate to call us at (304) 807-9057 or schedule a diagnostic on our website. Our team of professionals is always ready to help you with any dryer issues you may encounter, ensuring your appliance is running smoothly and efficiently.