Samsung Washer Won’t Drain: Error Codes and Troubleshooting

Error Codes

First, it’s important to understand the error codes that your Samsung washer may display when it won’t drain. Here are some of the most common ones:

1. 5E or SE error code- This error code indicates that the washer isn’t draining properly.
2. ND error code – This code means “no drain” and indicates that the washer can’t drain water.
3. OE error code- This code means “overfill error” and indicates that the washer has too much water in it. This error can also be caused by a failing water inlet valve that is getting stuck open.
4. 5C or SC error code – Typically indicates an issue with either the drain pump, drain hose, or drain filter. Less common causes could include poor drainage system connections, a faulty switch, or a damaged control module.
5. SUDS error code- The machine has detected an excessive amount of suds in the drum. This error can occur if you use too much detergent, use the wrong type of detergent, or if there is a problem with the washer.

Troubleshooting Steps

If you’re experiencing any of these error codes or your Samsung washer won’t drain, here are some troubleshooting steps to take:

1. Check for blockages – The most common cause of a washer not draining is a blockage. Check the drain hose for any kinks, bends, or obstructions. Additionally, inspect the drain pump filter for any debris that may be clogging it.
2. Check the water level – If your washer is overfilled, it won’t drain properly. Check the water level and make sure it’s not too high. Overfilling is commonly caused by a failing water inlet valve that continues to let water into the drum even after its turned off.. If you notice this happening several times, its best to turn off the water supply to the washer and replace the water inlet valve before using the machine again, as their is a risk of flooding your laundry room.
3. Check the pump – If the pump is malfunctioning, it may not be able to properly drain water from the washer. Check the pump for any signs of damage or wear and tear.
4. Check the pressure switch – The pressure switch is responsible for determining when the washer should stop filling with water and start draining. If this switch is faulty, the washer may not drain properly. Check the switch for any signs of damage or wear and tear.
5. Check the control board – If all else fails, it’s possible that the control board is malfunctioning and not allowing the washer to drain properly. Check the board for any signs of damage or corrosion.

If you’ve tried all of these troubleshooting steps and your Samsung washer won’t drain, it’s time to call in the professionals. You can call our team at (304)807-9057 or schedule a diagnostic on our website. We have the experience and expertise to diagnose and fix any issue with your Samsung washer, so you can get back to your daily routine with clean clothes.